Post by Pat on Jun 14, 2008 12:55:49 GMT -5
A few weeks ago I was on my way to the local convenience store to pick up some soda, before the trip as always I grabbed my cell phone off my charger. I went into the store, went out of it and felt the vibration of a phone call, picked my phone out of my pocket to find the front screen all messed up, when it was not when I took it off the charger 10 minutes prior. As you can guess I was pretty pissed off because I didn't do a damn thing to it and it was like that. I don't get up to where Best Buy is often, so today I took a special trip up there just to exchange the phone under warranty. I get up there, get the phone I want to exchange it with, go to the customer service desk, the lady is all ready to do the exchange and she had to have one of those geek squad technicians looksat the phone and he was like "IT'S CRACKED SEE, THIS ISNT COVERED IN WARRANTY" I was like "Um yea no it isn't, nothing happened to it" and told the story on how it happened. He went on saying "something obviously happened to it and you're just covering it up with that excuse" On which that made me pissed off and I said "are you calling me a liar?" which he replied back "well something had to of happened to this phone, we can't exchange it"
Me, very pissed off cause I had planned my day around going to Best Buy early in the morning with my dad, so I could have the rest of the day with my mom because it is her birthday, said "I love how I come all the way from Narragansett (30-40 mins away, and almost an hour today because of beach traffic), just to have you tell me that I can't exchange the phone because you claim it's cracked and I did something to it. You know what just give me my phone and I'm gonna keep it and leave" and walked away saying "fucking Best Buy"
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Why I am so pissed now is because when I actually did something to my phone last year by jumping off something and landing on it and breaking it, and it actually was cracked, they exchanged it just fine and dandy no hassles. Yet this time I do nothing wrong and get shit.
Fuck geek squad, love Pat Bowlby.
Me, very pissed off cause I had planned my day around going to Best Buy early in the morning with my dad, so I could have the rest of the day with my mom because it is her birthday, said "I love how I come all the way from Narragansett (30-40 mins away, and almost an hour today because of beach traffic), just to have you tell me that I can't exchange the phone because you claim it's cracked and I did something to it. You know what just give me my phone and I'm gonna keep it and leave" and walked away saying "fucking Best Buy"
---------
Why I am so pissed now is because when I actually did something to my phone last year by jumping off something and landing on it and breaking it, and it actually was cracked, they exchanged it just fine and dandy no hassles. Yet this time I do nothing wrong and get shit.
Fuck geek squad, love Pat Bowlby.